V&V Service Solution ("V&V", "we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through vvservicesolutions.com, how we use it, and the choices you have. By using this site, you agree to the practices described here.
1. Information We Collect
We collect information you voluntarily provide through our estimate request form, which may include:
- Full name
- Phone number
- Email address
- Property address
- Service needed and preferred date
- Any additional details you include in the message
We do not collect payment information on the website; estimates and payments are coordinated directly by phone, WhatsApp, or email.
2. How We Use Your Information
We use the information collected solely to:
- Respond to your estimate request and schedule services
- Communicate with you by phone, email, or WhatsApp about your request
- Improve the quality of our customer service
- Comply with legal obligations where applicable
We do not use your information for targeted advertising, and we do not sell it to third parties.
3. How We Share Your Information
When you submit the estimate form, your data is delivered to our team in two ways:
- Through a WhatsApp message opened on your device, addressed to our business number
- Through an automated webhook (n8n) that sends an email notification to our office
Other than the advertising pixel described below, we do not share your information with third parties or use it for purposes other than delivering our cleaning and event-staffing services.
4. Cookies, Local Storage & Advertising
We use browser local storage (localStorage) only to remember your language preference (English/Spanish) between visits. This information stays on your device and is not transmitted to our servers.
We also use third-party advertising pixels, including the Meta Pixel (Facebook/Instagram), to measure and target ads based on your activity on the site. You can opt out of personalized advertising based on this at the Meta Ad Preferences Center or the Digital Advertising Alliance's tool at aboutads.info/choices.
5. Data Security
We take reasonable steps to protect the information you share with us, including using encrypted connections (HTTPS) across the site. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You may request at any time to:
- Access or receive a copy of the information we hold about you
- Correct inaccurate information
- Delete your information from our records
To exercise any of these rights, contact us using the information at the bottom of this page.
7. Children's Privacy
Our services are directed to adults. We do not knowingly collect information from individuals under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "effective date" at the top of this page reflects the latest revision. Continued use of the site after a change constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: info@vvservicesolutions.com
- Phone: +1 346-228-9225
- Address: 420 SW 7th St, Suite 1106, Miami, FL 33130